Medical Record Retrieval Specialist

1 day ago


Davie, Florida, United States Humana Full time
Job Summary

We are seeking a highly skilled Medical Record Retrieval Specialist to join our team at Humana. As a Medical Record Retrieval Specialist, you will be responsible for traveling to provider offices within the region and scanning medical records into a secure system. The records will be reviewed by Humana's Coding staff.

Key Responsibilities
  • Travel to provider offices within the region to collect medical records
  • Scan medical records into a secure system
  • Review records with Humana's Coding staff
  • Collect medical records by using a laptop and portable scanner to scan paper records and/or download electronic medical records to a thumb drive to meet production goals
  • Visits to physician offices in a timely, efficient manner to meet all deadlines
  • Answering phones, electronically faxing, internet search and email utilization
  • Research and updates site information by utilizing CarePlus' internal systems
  • Follows CarePlus and HIPAA confidentiality standards to protect the confidentiality of member information
  • Demonstrates a professional and courteous manner when communicating with others with the ability to clearly and accurately state the agreed upon resolution
Requirements
  • 1 or more years of Telephonic environment experience and/or customer service in an office setting
  • Proficiency in Microsoft Office Word and Excel
  • Ability to travel locally up to 50% of the time
  • Ability to travel overnight occasionally within the region
  • Must have reliable car transportation
  • Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems


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