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RN Clinical Team Leader

2 months ago

Orlando, Florida, United States Chapters Health System Full time
Job Summary

Chapters Health System is seeking a highly skilled and compassionate RN Clinical Team Leader to join our team. As a key member of our hospice care team, you will be responsible for providing exceptional patient care and support to patients and their families.

Key Responsibilities
  • Provide direct care to patients and families, incorporating psychosocial, spiritual, cultural, physical, and biological components, and appropriate nursing intervention and follow-up.
  • Coordinate employees and patient care to ensure that the needs of the patient and family are met using best standards of practice and in an efficient manner.
  • Recommend alternate approaches to patient care as indicated while ensuring that policies and procedures are followed.
  • Provide education to IDG members regarding symptom control, case management, company, community, and financial resources guided by policy and procedure.
  • Enhance the clinical practice of IDG staff by performing as a role model, mentor, instructor, and resource person. Acts as primary clinical resource for clinical staff.
  • Collaborate with other departments (i.e., Medical Services, Pharmacy, Infusion Program, and Continuous Care) to ensure patient care needs are addressed. Demonstrates respect and understanding for all clinical disciplines required for quality patient care and mentor staff in this process.
  • Communicate in a clear and accurate manner. Provides constructive feedback and resolves conflict directly. Assists others to improve communication skills. Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others.
  • Ensure timely attention to customer concerns and complaints. Provides outstanding customer care to patient and families.
  • Assist in reviewing patient care documentation and providing on-site clinical supervisory visits to identify strengths and areas of development for the clinical staff.
Requirements
  • Current RN license in the state in which you work, current active single-state out-of-state nurse license, or current active multistate/compact nurse license.
  • Minimum of two (2) years' nursing experience.
  • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system.
  • Certification from HPNA obtained within two (2) years of taking the position.
  • Active BLS for healthcare professionals from the American Heart Association or Red Cross.
  • Mobile Driver - Valid driver's license and automobile insurance per Company policy.
  • Reliable transportation to meet visit schedule.
  • Excellent critical decision-making and problem-solving skills.
  • Ability to use equipment with visual and auditory mechanisms.
  • Ability to effectively communicate in English.
  • Flexible schedule to meet the needs of patients.
  • Ability to physically access any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) in any area the Company serves.
  • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families.
  • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation.
Leadership Success Factors
  • Communication. Express thoughts and ideas clearly. Adapt communication style to fit audience.
  • Initiative. Originate action to achieve goals.
  • Management Identification. Identify with and accept the problems and responsibilities of management.
  • Judgment. Make realistic decisions based on logical assumptions, factual information, and in consideration of organizational resources.
  • Planning, Organizing, and Controlling. Establish course of action for self and/or others to accomplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources. Monitor results.
  • Leadership. Use appropriate interpersonal styles and methods in guiding others.
  • Ethics. Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse.
  • Regulatory Compliance: Educate and monitor staff regarding their own and the organization's responsibilities for regulatory compliance.