Senior Sales Associate

3 days ago

Sonoma, California, United States Williams-Sonoma Full time
Job Title: Senior Sales Associate - Visual Merchandising

We are seeking a highly skilled and experienced Senior Sales Associate - Visual Merchandising to join our team at Williams-Sonoma in Fortitude Valley, Brisbane. As a Senior Sales Associate - Visual Merchandising, you will be responsible for delivering a unique shopping experience through excellent customer service in a fast-paced, specialty retail environment.

Key Responsibilities:
  • Create engaging experiences for customers by sharing expertise on enhancing their home.
  • Drive sales through strategic merchandising and leading weekly promotional and visual changes.
  • Ensure the store meets visual, replenishment, cleanliness, safety, and back-of-house standards.
  • Provide operational support to the store management team by performing opening and closing routines, register functions, and back-office procedures.
  • Meet personal targets and supervise and coach the team to deliver world-class service and achieve team goals.
  • Use effective selling techniques and provide in-depth product knowledge.
  • Utilize training resources to educate the team on our product range and develop their sales skills.
  • Create and ensure a positive environment where all associates are treated fairly and with dignity, in accordance with our People-First Philosophy.
Requirements:
  • Retail sales experience, ideally in visual merchandising, specialty retail, and/or homewares.
  • Customer service experience.
  • Experience in managing others or looking to step into a leadership role.
  • Passion for homewares and design.
  • Love to sell and driven to meet and exceed targets.
  • Succeed in a team environment but can work independently and manage your own time.
  • Thrive in an entrepreneurial environment and constantly look for ways to upsell and cross-sell.
  • Enjoy engaging with customers, discovering their story, style, and lifestyle to connect them to the right products.
  • Have the ability to convert customers and capture emails through engaging store and community events.
  • Are most successful when provided with clearly defined sales goals and metrics.
  • Have effective communication, organization, and leadership skills.
  • Are able to coach team members to succeed in meeting targets.
About Us:

We are a successful, fast-growing, data-driven company with an entrepreneurial vibe. We offer competitive salaries and a generous discount on all Williams-Sonoma Inc. brands. We love to promote internally and offer many development opportunities through training, coaching, and cross-brand and cross-function career moves. We are passionate about where we've come from, but we're pushing forward, redefining retail for the next generation. We live and breathe client experience. We have a smart, experienced leadership team that are open to fresh ideas. We believe in autonomy and reward you for taking initiative. We get to be creative daily, and we have fun.

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