Bakery Operations Manager

3 weeks ago


Plano, Texas, United States Sprinkles Full time

As a Shift Lead at Sprinkles, you will play a vital role in assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture.

Key Responsibilities:

  • Manage guest experiences, including answering emails, collecting details on recent experiences, and delivering exceptional guest service within the standards of management and Sprinkles policies.
  • Manage shift expectations and contribute to the Sprinkles culture and experience.
  • Serve as a product expert by making recommendations as guests are ordering.
  • Practice proper credit card cash handling procedures with a smile.
  • Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment.
  • Assist with all cleaning duties as stated on opening/closing and weekly checklists.

Requirements:

  • A passion and love of the Sprinkles product, brand, and experience.
  • A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality.
  • Ability to work a varying schedule including some weekends and holidays.
  • Ability to communicate verbally while understanding and following written and verbal instructions from management.
  • Can work well under pressure while maintaining a consistent pace throughout your shift.
  • Ability to be on your feet for hours at a time.
  • Can lift at least 50 pounds.

Perks of Working with Sprinkles:

  • Hourly Pay + Tips
  • Benefit options include Health, Dental, Vision, Life, and 401K
  • Daily Pay option available to associates
  • Sprinkles Associate Card
  • Opportunity to do good – Sprinkles partners with several charities and community organizations
  • Family Friendly Hours
  • Paid parental leave & paid time off
  • Chance to be a part of special memories that happen daily in our bakery
  • Development and growth opportunities


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