Bakery Operations Manager
3 weeks ago
As a Shift Lead at Sprinkles, you will play a vital role in assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture.
Key Responsibilities:
- Manage guest experiences, including answering emails, collecting details on recent experiences, and delivering exceptional guest service within the standards of management and Sprinkles policies.
- Manage shift expectations and contribute to the Sprinkles culture and experience.
- Serve as a product expert by making recommendations as guests are ordering.
- Practice proper credit card cash handling procedures with a smile.
- Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment.
- Assist with all cleaning duties as stated on opening/closing and weekly checklists.
Requirements:
- A passion and love of the Sprinkles product, brand, and experience.
- A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality.
- Ability to work a varying schedule including some weekends and holidays.
- Ability to communicate verbally while understanding and following written and verbal instructions from management.
- Can work well under pressure while maintaining a consistent pace throughout your shift.
- Ability to be on your feet for hours at a time.
- Can lift at least 50 pounds.
Perks of Working with Sprinkles:
- Hourly Pay + Tips
- Benefit options include Health, Dental, Vision, Life, and 401K
- Daily Pay option available to associates
- Sprinkles Associate Card
- Opportunity to do good – Sprinkles partners with several charities and community organizations
- Family Friendly Hours
- Paid parental leave & paid time off
- Chance to be a part of special memories that happen daily in our bakery
- Development and growth opportunities
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