Patient Service Representative Float
1 week ago
Join Our Team at Franciscan Health
About Us
Franciscan Health is a non-profit healthcare ministry with a strong commitment to providing high-quality care to our patients. We are dedicated to our mission of caring and strive to make a positive impact in the lives of those we serve.
Job Summary
We are seeking a Patient Service Representative Float to join our team. As a Patient Service Representative, you will be responsible for providing exceptional customer service to our patients and their families. You will work in a fast-paced environment, answering incoming calls, responding to inquiries, and scheduling appointments.
Responsibilities
- Answer incoming calls and respond to inquiries in a timely and professional manner
- Schedule appointments and direct callers to the appropriate staff for assistance
- Collect patient payments and apply payments and adjustments to patient accounts
- Balance daily encounter forms and cash drawers
- Perform additional daily administrative tasks based on practice specialty
Requirements
- High School Diploma/GED - Required
- 1 year Customer Service - Required
- 1 year Healthcare - Preferred
What We Offer
- Competitive pay structure to reward experience and expertise
- Enhanced benefits package
- Professional development opportunities
- Enjoy work-life balance with a consistent day shift schedule and observed holidays off work
Travel Requirements
Up to 50% travel is required for this position.
Equal Opportunity Employer
Franciscan Health is an equal opportunity employer and welcomes applications from diverse candidates.
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