Patient Service Representative Float

1 week ago


Crawfordsville, United States Franciscan Health Full time

Join Our Team at Franciscan Health

About Us

Franciscan Health is a non-profit healthcare ministry with a strong commitment to providing high-quality care to our patients. We are dedicated to our mission of caring and strive to make a positive impact in the lives of those we serve.

Job Summary

We are seeking a Patient Service Representative Float to join our team. As a Patient Service Representative, you will be responsible for providing exceptional customer service to our patients and their families. You will work in a fast-paced environment, answering incoming calls, responding to inquiries, and scheduling appointments.

Responsibilities

  • Answer incoming calls and respond to inquiries in a timely and professional manner
  • Schedule appointments and direct callers to the appropriate staff for assistance
  • Collect patient payments and apply payments and adjustments to patient accounts
  • Balance daily encounter forms and cash drawers
  • Perform additional daily administrative tasks based on practice specialty

Requirements

  • High School Diploma/GED - Required
  • 1 year Customer Service - Required
  • 1 year Healthcare - Preferred

What We Offer

  • Competitive pay structure to reward experience and expertise
  • Enhanced benefits package
  • Professional development opportunities
  • Enjoy work-life balance with a consistent day shift schedule and observed holidays off work

Travel Requirements

Up to 50% travel is required for this position.

Equal Opportunity Employer

Franciscan Health is an equal opportunity employer and welcomes applications from diverse candidates.



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