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Retail Sales Associate

2 months ago

Cincinnati, Ohio, United States Fresh Form Draft Full time
About the Role

We are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at Fresh Form Draft. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and maintaining a clean and organized sales floor.

Key Responsibilities
  • Customer Service: Greet customers warmly and assist with purchases, providing product information and answering questions.
  • Transaction Processing: Process transactions, including cash, credit, and debit card payments, as well as refunds and exchanges.
  • Cash Handling: Handle all transactions accurately, balancing the cash register at the beginning and end of each shift.
  • Store Maintenance: Maintain a clean and organized sales floor, restock shelves, and ensure the store's front end is welcoming.
  • Customer Support: Assist with customer inquiries and resolve any issues or complaints professionally.
  • Store Promotions: Promote and encourage customers to participate in store promotions, rewards programs, and other offers.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: Previous experience in retail or sales is preferred but not required.
  • Skills: Strong communication and customer service skills, basic math skills for handling money and making accurate transactions, ability to work in a fast-paced environment and handle multiple tasks, attention to detail and a positive attitude.
Benefits
  • Health Insurance: Comprehensive health insurance plan.
  • Paid Time Off: Paid time off (PTO) and holiday pay.
  • Retirement Plan: Retirement savings plan with company match.
  • Employee Discounts: Employee discount on Fresh Form Draft products.
  • Ongoing Training: Ongoing training and development programs.