Process Manager, Platform Engineering

3 weeks ago


Plano, Texas, United States Capital One Financial Corp Full time

Job Summary

Capital One Financial Corp is seeking a skilled Process Manager, Platform Engineering to join our team. As a key member of our Platform Engineering team, you will be responsible for creating and enhancing our associate technology experience.

You will work directly with our platform engineering teams responsible for associate endpoint devices (Mac/Windows/PAM), primarily assisting our team to ensure we deliver modern endpoint solutions that are frictionless, secure, and empower associates to do their best work while managing global solutions on endpoints across the globe.

We are seeking a dedicated, disciplined, process professional who excels in a team environment. This person will have excellent communication skills, attention to detail, and can adapt to change quickly. The ability to influence up is key to success in this position.

Key Responsibilities:

  • Coordinate associate technology initiatives with stakeholders, engineers, and end users
  • Develop and coordinate end-user and support communications across the enterprise
  • Create playbooks, help files, technical documentation for end users and support teams
  • Track issues and raise concerns to the engineering lead(s)
  • Design, implement and maintain key metrics used to measure progress
  • Contribute to roadmap planning and business reviews
  • Contribute to and help lead team stand ups
  • Organize and schedule enterprise-impacting changes with engineering team
  • Support engineers with documenting and tracking product issues across the enterprise
  • Drive process improvements to ensure solutions are modern, frictionless, and secure
  • Manage and drive consistency across Platform Engineering teams
  • Coordinate cross-team inquiries, respond directly and escalate to engineering team as needed
  • Cover compliance and operational risks, develop risk management strategies

Requirements:

  • High School Diploma, GED, or equivalent certification
  • At least 2 years of experience in Process management, Product operations, or Product delivery
  • At least 1 year of Continual Improvement experience

Preferred Qualifications:

  • Bachelor's Degree
  • 3+ years of experience with Jira or similar Project Management software
  • Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
  • 2+ years of experience working with platform engineering teams
  • 3+ years of experience in Process management, Product operations, or Product delivery
  • 3+ years of experience in financial, banking, data, and technology areas

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.



  • Plano, Texas, United States Brown & Brown Full time

    About the RoleBrown & Brown is seeking a highly skilled Data Platform Engineer to join our Enterprise Data Platform team. As a key member of our team, you will be responsible for developing, automating, and managing cloud-based data capabilities and technologies in support of our overall data strategy, architecture, and roadmap.You will partner with...


  • Plano, Texas, United States Toyota Full time

    About the RoleWe are seeking a highly skilled Senior Principal Engineer I - Consumer Platform & Engineering to join our Digital Customer Experience Department at Toyota. As a key member of our team, you will be responsible for designing and managing software development in the consumer platform & software engineering areas.Key ResponsibilitiesTechnical...


  • Plano, Texas, United States Capital One Full time

    Job Summary:We are seeking a Senior Platform Engineer, ServiceNow to join our Enterprise Platforms Technology team. As a key member of our team, you will be responsible for developing and maintaining ServiceNow CMDB and IT Asset Management modules, as well as integrating with enterprise tools and systems. Key Responsibilities: Develop and maintain ServiceNow...


  • Plano, Texas, United States Capital One Full time

    Job Summary:We are seeking a Senior Platform Engineer, ServiceNow to join our team. As a Senior Platform Engineer, ServiceNow, you will be responsible for developing and supporting tools with emerging technologies.Key Responsibilities:Hands-on development of ServiceNow CMDB and IT Asset Management modulesPartner with enterprise tools/systems to integrate as...


  • Plano, Texas, United States Repeat Consultants Full time

    Job Title: Cloud Platform/NG Core EngineerJob Description:We are seeking a highly skilled Cloud Platform/NG Core Engineer to join our team at Repeat Consultants. The successful candidate will be responsible for designing, installing, commissioning, verifying, and providing customer support for Samsung's virtualization platforms and Next Generation Core...


  • Plano, Texas, United States Toyota Full time

    About the RoleWe are seeking a highly motivated Senior Manager Software Engineering - Real Time Platforms to help our growing Enterprise platform needs. As a pivotal leadership role, you will oversee all technology-related initiatives within the assigned Enterprise platforms and frameworks factory.Key ResponsibilitiesDevelop and implement the domain's...


  • Plano, Texas, United States Brown & Brown Full time

    Job Title: Sr. Data Platform EngineerBuilt on meritocracy, our company culture rewards self-starters and those committed to doing what's best for our customers.Brown & Brown is an independent insurance intermediary that provides a variety of insurance and reinsurance products and services to corporate, public entity, institutional, trade, professional,...


  • Plano, Texas, United States Capital One Full time

    Role SummaryCapital One is seeking a highly skilled Senior Enterprise Platform Engineer to join our team. As a key member of our Enterprise Platforms Technology group, you will be responsible for designing, developing, and deploying scalable and secure cloud-native platforms that meet the needs of our business.Key Responsibilities* Collaborate with product...


  • Plano, Texas, United States Capital One Full time

    Job Summary: Capital One is seeking a Senior Platform Engineer to join our team. As a key member of our endpoint management and security team, you will be responsible for providing subject matter expertise on endpoint application and policy management, including configuration, integration, and deployment of enterprise policies. You will also manage 3rd Party...


  • Plano, Texas, United States Capital One Full time

    Job SummaryCapital One is seeking a highly skilled Cloud Engineer to join our Enterprise Platforms Technology team. As a Cloud Engineer, you will be responsible for designing, building, and deploying cloud-based solutions that drive powerful experiences for our customers. Key Responsibilities: Design and implement cloud-based architectures to support the...


  • Plano, Texas, United States Capital One Full time

    Job Summary:Capital One is seeking a highly skilled Senior Software Engineer, Enterprise Platforms to join our team. As a key member of our Enterprise Platforms Technology group, you will be responsible for leading a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices and full stack systems....

  • Cloud Engineer

    3 weeks ago


    Plano, Texas, United States Toyota Full time

    As a key member of Toyota's Cybersecurity & Risk Management (CSRM) group, you will play a critical role in shaping the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve.This position is based in Plano, TX, with a hybrid mix of some in-office time and some remote work.Toyota's CSRM group...


  • Plano, Texas, United States Capital One Full time

    About the Role:Capital One is seeking a skilled Platform Engineer to join our Site Reliability Engineering team. As a Platform Engineer, you will be responsible for designing, developing, and implementing technical solutions to ensure the reliability, scalability, and performance of our cloud-based infrastructure.Key Responsibilities:Work with product owners...


  • Plano, Texas, United States Capital One Full time

    Capital One Enterprise Platforms TechnologyWe are seeking a highly skilled Senior Software Engineer to join our Enterprise Platforms Technology team. As a key member of our team, you will be responsible for designing, developing, and deploying cloud-based solutions that meet the needs of our business.Key Responsibilities:Lead the development of cloud-based...


  • Plano, Texas, United States Toyota Full time

    OverviewAt Toyota, we're committed to delivering innovative, high-quality solutions that enhance lives and delight our customers. We're seeking a talented Senior Software Engineer - Payments Platform Lead to join our Connected Technologies team.Key ResponsibilitiesProvide technical leadership to build high-quality, performant solutions that scale well,...


  • Plano, Texas, United States Capital One Full time

    Job SummaryCapital One is seeking a Senior Platform Engineer to join our team in Plano, Texas. As a Platform Engineer, you will play a crucial role in innovating databases like Oracle, Aurora, PostgreSQL and building automation with DevOps principles for AWS services like RDS, S3, IAM, Cloudwatch with CI/CD tools like Jenkins.This role is expected to work on...


  • Plano, Texas, United States Capital One Full time

    Job SummaryWe are seeking a highly skilled Senior Platform Engineer, Site Reliability Engineering to join our team at Capital One. As a key member of our engineering community, you will play a critical role in designing, developing, testing, and implementing technical solutions using a full-stack of development tools and technologies.Key Responsibilities*...

  • Cloud Engineer

    3 weeks ago


    Plano, Texas, United States Toyota Full time

    Job SummaryWe are seeking a highly motivated Principal Cloud Engineer to join our Cybersecurity and Risk Management team at Toyota. As a key member of our team, you will be responsible for designing, developing, and implementing cloud-native big data analytics solutions.Your primary focus will be on providing architecture guidance and support to develop and...


  • Plano, Texas, United States Hispanic Technology Executive Council Full time

    We are seeking a Senior Manager, Software Engineering - Full Stack (Enterprise Platforms Technology) to join our team at the Hispanic Technology Executive Council. As a key member of our Enterprise Platforms Technology team, you will be responsible for leading a portfolio of diverse technology projects and a team of developers with deep experience in...


  • Plano, Texas, United States Capital One Full time

    Job Title: Senior Platform EngineerJob Summary:Capital One is seeking a highly skilled Senior Platform Engineer to join our team. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining our virtualization platforms, including Amazon Workspaces and Citrix. You will work closely with our IT teams to...