Sales Associate
6 days ago
About the Role
The American Kennel Club Museum of the Dog is seeking a Sales Associate to join its retail services team. As a key member of the team, you will serve as the face of the institution, providing exceptional customer service to all guests.
Key Responsibilities
- Provide customer service to all guests, including answering inquiries and having general knowledge of museum exhibitions and programming as well as knowledge of membership benefits
- Process admission payments and gift shop payments using a variety of payment types, including cash and credit cards
- Responsible for handling confidential information
- Supervise gift shop merchandise, prepare merchandise for sale, and assist with locker rentals and coat check
- Ensure the welcome vestibule and gift shop remain tidy and encourage the flow of foot traffic
- Work with other sales associates and communicate effectively with supervisor
- Perform opening and closing duties, including alarming, and general clerical work
- Assist with maintenance of AKC Museum of the Dog Library and activities table, and enforce social distancing protocol
- Assist with wayfinding, general inquiries, and observe visitor behavior in the gallery spaces and monitor for restricted items and touching of the artwork
- Light cleaning duties
Requirements
- Strong customer service skills
- Up to 3 years retail/sales experience
Working at the American Kennel Club
The American Kennel Club is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, any individual working onsite must be fully vaccinated against COVID-19. The AKC will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance.
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