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Night Audit Clerk
2 months ago
We are seeking a skilled Night Audit Clerk to join our team at Courtyard Austin Round Rock in Round Rock, Texas.
Job Summary:The Night Audit Clerk is responsible for ensuring the smooth operation of the front desk during the night shift. This includes checking guests in and out, handling cash and credit transactions, and providing exceptional customer service.
Key Responsibilities:- Check guests in and out, ensuring all necessary information is collected and accurate.
- Process cash and credit transactions, including handling payments and issuing receipts.
- Provide exceptional customer service, responding to guest inquiries and resolving any issues that may arise.
- Work closely with the front desk team to ensure seamless communication and a positive guest experience.
- Perform other duties as assigned, including guest room tours and concierge services.
- High school diploma or equivalent required.
- Experience with hotel front desk operations and cash handling procedures.
- Excellent communication and customer service skills.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.