Indigenous Customer Service Trainee

7 days ago


Fairfield, California, United States Fairfieldchampion Full time
About the Opportunity

This traineeship provides Aboriginal and Torres Strait Islanders with a chance to develop their skills in customer service and retail banking. As a trainee, you will work with Westpac, a leading financial institution, to provide excellent customer service and conduct banking transactions.

Key Responsibilities
  • Provide face-to-face customer service in branch to personal and business customers
  • Pitch sales of Westpac Group products and services and refer specialist enquiries
  • Produce financial reports, transaction summaries and balance sheets
  • Assist management and team with daily administrative tasks
  • Conduct banking transactions, cash handling and EFTPOS
Requirements
  • Focus on achieving sales targets and exceeding KPIs
  • Have a sound mathematical and financial acumen
  • Exhibit a passionate and positive work attitude
  • Demonstrated customer service experience
  • Ability to utilise financial computer software and systems
  • Great verbal and written communication abilities
What We Offer
  • Participate in Westpac's Best Banker Programme to obtain professional qualifications
  • Align yourself with a strong and nationally recognisable brand
  • Obtain a nationally recognised Certificate III in Financial Services
  • Job security and career development opportunities
  • Work alongside supportive colleagues and management
  • Innovative and progressive office environment


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