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Operations Supervisor
2 months ago
Company Overview: FoxTrot Aviation Services is dedicated to delivering exceptional operational support and fostering strong customer relationships within the aviation sector.
Position Summary: We are in search of a diligent Operations Supervisor who prioritizes quality service and team cohesion. This role demands flexibility with work hours, including weekends and holidays.
Key Responsibilities:
- Service Excellence: Ensure high-quality service delivery for our clients, balancing hands-on cleaning tasks with administrative duties. Responsibilities include:
- Overseeing aircraft cleaning and detailing tasks.
- Managing facility sanitation, including dusting, mopping, and disinfecting.
- Utilizing specialized cleaning equipment and ensuring adherence to safety protocols.
- Conducting quality control checks post-service.
- Coordinating team assignments based on aircraft size and requirements.
- Maintaining inventory and collaborating with logistics for supply orders.
- Engaging with clients to confirm daily schedules.
- Utilizing email and phone communication for scheduling updates.
- Ensuring team members are adequately scheduled to meet operational goals.
- Promoting additional services to existing clients.
- Delivering outstanding customer experiences.
- Networking within the aviation community to expand client base.
- Facilitating daily communication with team members.
- Setting professional development goals for team members.
- Training staff on quality standards and safety practices.
- Participating in the recruitment process to align new hires with company values.
- Documenting employee performance and advocating for team member recognition.
- Supporting cross-team collaboration and operational strength.
Qualifications:
- Ability to lift up to 50 lbs and perform physically demanding tasks.
- Attention to detail and commitment to quality work.
- Must be medically cleared to operate machinery.
- Strong communication skills and availability for contact.
- Valid driver's license and reliable transportation.
- Ability to pass background checks and drug screenings.
Compensation and Benefits:
- Non-exempt position with competitive salary.
- Comprehensive medical, dental, and vision benefits after probationary period.
- 401K plan with company matching after six months.
- Paid time off.
Company Culture: At FoxTrot, we pride ourselves on being a dynamic and supportive team that values excellence and innovation. We are committed to growth and development, providing opportunities for career advancement and professional learning.
Join Us: If you are looking to be part of a thriving organization that values hard work and dedication, we encourage you to explore this opportunity with FoxTrot Aviation Services.