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Healthcare Compliance Coordinator
2 months ago
This role is responsible for coordinating and maintaining student and faculty healthcare requirements records for all Chamberlain University programs. The successful candidate will effectively communicate with stakeholders, maintain expected service levels, and keep stakeholders informed in a timely manner.
Key Responsibilities- Communication and Stakeholder Management
- Effectively communicate with stakeholders to relay relevant information in a clear and concise manner.
- Maintain expected service levels related to accessibility and responsiveness.
- Record Keeping and Data Analysis
- Maintain accurate and up-to-date records of student and faculty healthcare requirements.
- Analyze data and propose solutions or improvements when necessary.
- Collaboration and Teamwork
- Work collaboratively with colleagues to achieve departmental goals and objectives.
- Participate in training and regular communications to stay informed about changes, challenges, and updates within the department.
- Education
- Bachelor's Degree Required
- Experience
- 3 Minimum years customer service experience with a focus on customer satisfaction and one-contact resolution. Required
- 1 years equivalent experience working in an educational institution. Required
- Skills
- Excellent verbal & written communication skills with the ability to professionally interact with students and colleagues at varying professional levels.
- Ability to work independently or within a team environment.
- Ability to successfully balance multiple tasks simultaneously with competing deadlines while maintaining attention to detail
- Proficiency with Microsoft Office Suite programs including Word, Outlook, PowerPoint and Excel.
This role qualifies for the following benefits:
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- 15 Days of Paid Vacation Days each Calendar Year
- 12 Paid Holidays + 2 floating holidays