Bakery Operations Manager

2 days ago


Middletown, United States Nothing Bundt Cakes Full time
Job Title: Shift Bakery Manager

The Nothing Bundt Cakes Shift Bakery Manager plays a vital role in creating a warm and welcoming environment for our guests. This individual works closely with the Bakery Manager and team members to produce high-quality cakes and deliver exceptional customer service.

Key Responsibilities:
  • Lead by example and prioritize the guest experience, fostering a positive work environment.
  • Partner with the Bakery Manager to oversee all aspects of the guest experience, cake production, brand presentation, and work environment.
  • Support the Bakery Manager in recruiting, training, and directing team members, providing performance feedback and coaching.
  • Ensure that Nothing Bundt Cakes standards are consistently upheld, including product quality, service, and visual merchandising.
  • Assist the Bakery Manager in executing operational and administrative responsibilities, including cake production plans, productivity goal setting, and supply ordering.
  • Co-manage special-order fulfillment and coordinate with the team to meet guest needs.
  • Contribute to marketing strategy execution by participating in local events and promoting the brand.
Core Values and Leadership Competencies:
  • Servant's Heart: Demonstrates a commitment to supporting and developing the team, creating a superior guest experience.
  • Spirit of a Champion: Drives excellence, takes ownership of responsibilities, and seeks feedback to improve performance.
  • Genuine Connections: Builds positive relationships, communicates openly, and serves as a strong brand ambassador.
Requirements:
  • High school diploma or equivalent; post-secondary education is a plus.
  • 1-3 years of guest-facing experience in a retail, restaurant, or food service environment, preferably in a lead role.
  • Demonstrated success in creating a superior guest experience, coaching others, and achieving productivity goals.
  • Basic proficiency in Microsoft Word, Excel, and Outlook, with a willingness to learn new technologies.
Work Availability:

Must have the flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, based on changing business demands.



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