Site Reliability Engineer
4 days ago
At RingCentral, we're on a mission to revolutionize the way businesses communicate and collaborate. As a Site Reliability Engineer, you'll play a critical role in ensuring the reliability, performance, and availability of our cloud-based services.
Key Responsibilities:- Collaborate with development and operations teams to integrate monitoring solutions into the software development lifecycle and operational processes.
- Define, propose, and drive efforts to continually improve monitoring, troubleshooting, and self-healing for our services.
- Design and implement redundancy, failover mechanisms, and load-balancing strategies to ensure system reliability.
- Conduct risk assessments and identify potential points of failure in the infrastructure and propose solutions to fix it.
- Respond to incidents and outages, and take actions to mitigate them.
- Be on top of capacity requirements in a growing environment.
- Actively work with various teams' codebases to extend observability and improve uptime.
- Represent the team in global incidents resolution, and participate in on-call rotation.
- Proven experience as an SRE or similar role of 6+ years.
- Problem-solving and troubleshooting skills.
- Linux in-depth knowledge.
- Knowledge of one of the programming languages (Python, JavaScript, Go, Java).
- Experience with cloud platforms (AWS, Azure, GCP).
- Knowledge of one or more of the configuration management tools (Ansible, Terraform).
- Ability to work in a diverse multicultural environment, communicating with globally distributed teams.
- Team player with self-start ability and strong drive to dig deeply and solve problems.
- Fluent in spoken and written English.
- Comprehensive medical, dental, vision, disability, life insurance.
- Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits.
- 401K match and ESPP.
- Paid time off and paid sick leave.
- Wellness programs including 1:1 coaching and meditation guidance.
- Paid parental and pregnancy leave and new parent gift boxes.
- Family-forming benefits (IVF, Preservation, Adoption etc.).
- Emergency backup care (Child/Adult/Pets).
- Pet insurance and Pet Telehealth.
- Employee Assistance Program (EAP) with counseling sessions available 24/7.
- Free legal services that provide legal advice, document creation and estate planning.
- Employee bonus referral program.
- Student loan refinancing assistance.
- Employee perks and discounts program.
At RingCentral, we're committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
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