Site Reliability Engineer

4 days ago


Denver, Colorado, United States RingCentral Full time
Unlock Opportunities with RingCentral

At RingCentral, we're on a mission to revolutionize the way businesses communicate and collaborate. As a Site Reliability Engineer, you'll play a critical role in ensuring the reliability, performance, and availability of our cloud-based services.

Key Responsibilities:
  • Collaborate with development and operations teams to integrate monitoring solutions into the software development lifecycle and operational processes.
  • Define, propose, and drive efforts to continually improve monitoring, troubleshooting, and self-healing for our services.
  • Design and implement redundancy, failover mechanisms, and load-balancing strategies to ensure system reliability.
  • Conduct risk assessments and identify potential points of failure in the infrastructure and propose solutions to fix it.
  • Respond to incidents and outages, and take actions to mitigate them.
  • Be on top of capacity requirements in a growing environment.
  • Actively work with various teams' codebases to extend observability and improve uptime.
  • Represent the team in global incidents resolution, and participate in on-call rotation.
Requirements:
  • Proven experience as an SRE or similar role of 6+ years.
  • Problem-solving and troubleshooting skills.
  • Linux in-depth knowledge.
  • Knowledge of one of the programming languages (Python, JavaScript, Go, Java).
  • Experience with cloud platforms (AWS, Azure, GCP).
  • Knowledge of one or more of the configuration management tools (Ansible, Terraform).
  • Ability to work in a diverse multicultural environment, communicating with globally distributed teams.
  • Team player with self-start ability and strong drive to dig deeply and solve problems.
  • Fluent in spoken and written English.
What We Offer:
  • Comprehensive medical, dental, vision, disability, life insurance.
  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits.
  • 401K match and ESPP.
  • Paid time off and paid sick leave.
  • Wellness programs including 1:1 coaching and meditation guidance.
  • Paid parental and pregnancy leave and new parent gift boxes.
  • Family-forming benefits (IVF, Preservation, Adoption etc.).
  • Emergency backup care (Child/Adult/Pets).
  • Pet insurance and Pet Telehealth.
  • Employee Assistance Program (EAP) with counseling sessions available 24/7.
  • Free legal services that provide legal advice, document creation and estate planning.
  • Employee bonus referral program.
  • Student loan refinancing assistance.
  • Employee perks and discounts program.

At RingCentral, we're committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.



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