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Senior Vice President of Operations
2 months ago
Position Summary
At SP+, a Metropolis Company, we recognize the value of time and strive to deliver exceptional service through a blend of skilled professionals and cutting-edge technology. We are currently seeking a seasoned and dynamic leader with extensive multi-location experience to take on the role of Vice President, Operations. This position will be responsible for managing our commercial portfolio in Southern California and will report directly to the Senior Vice President of Operations (West).
What We Provide
- Comprehensive Health, Vision, and Dental Insurance
- Eligibility for performance-based bonuses
- 401(K) Match Program with immediate matching contributions
- Short-Term and Long-Term Disability Insurance
- Life Insurance Coverage
- Generous Paid Time Off including vacation, mental health days, sick leave, and holidays
- Opportunities for professional advancement
- Access to a knowledgeable and high-performing team
- Training and development through SP+ University
- A commitment to diversity, inclusion, and environmental sustainability
- Confidential Employee Assistance Program (EAP) available 24/7
Key Responsibilities
Financial Oversight:
- Lead the formulation and implementation of strategic plans, budgets, and financial projections for parking operations.
- Assess and enhance financial and operational performance across various locations to ensure profitability.
- Identify and address budget variances while proposing strategies for revenue enhancement.
- Oversee the Profit and Loss for a portfolio exceeding 300 locations in Southern California, managing approximately $190 million in Gross Payment Volume.
Business Growth:
- Facilitate the creation of new business opportunities for our premier operations management services and Metropolis technology solutions, while enhancing profitability in current operations.
- Guide the complete business development cycle, from account strategy to successful client integration.
- Maintain a strategic equilibrium between operational and marketing efforts to achieve optimal growth.
Client Engagement:
- Build and sustain robust relationships with clients, ensuring satisfaction and clarity regarding operational and financial matters.
- Lead negotiations and agreements with new clients, expanding business relationships.
Team Development:
- Promote the growth of a high-performing team by creating and implementing personalized development plans.
- Provide mentorship to team members and take necessary actions when performance does not meet expectations.
- Encourage an inclusive environment that supports the advancement of diverse talent.
Qualifications
Essential Requirements
- Over 10 years of experience managing multiple regions or a large geographic area within the parking sector.
- At least 5 years of experience leading high-level managers and directors to achieve strategic goals.
- Demonstrated experience in strategic planning, decision-making, and executing initiatives in collaboration with executive leadership.
- Strong leadership capabilities with an emphasis on fostering teamwork and achieving results through experienced leaders.
- Proven ability to influence senior stakeholders and align teams with overarching business objectives.
- Exceptional communication and interpersonal skills for effective engagement with a diverse group of senior leaders.
- Track record of cultivating a positive team culture that encourages professional development and high performance.
- Proven success in meeting or exceeding budget expectations, developing new business, and nurturing strong client relationships.
- Key competencies include financial analysis, familiarity with contract structures, presentation skills, negotiation skills, and strong verbal/written communication abilities.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint); experience with budgeting software, Salesforce, and P&L review systems is preferred.
- Bachelor's Degree in a relevant field; advanced degree or equivalent experience is preferred.
- License Requirement: Must possess a valid state-issued driver's license with a current address and acceptable driving record.
Compensation: Salary range is $225,000 - $255,000 per year.
Benefits: Eligible employees will participate in various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k, and paid time off.
SP+ is an equal opportunity employer committed to recruiting, hiring, training, and promoting without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
