Move In Coordinator

1 month ago


Jacksonville, Florida, United States FWL- MANAGEMENT AUGUSTINE LANDING LLC Full time
Job Summary

We are seeking a highly motivated and organized Move In Coordinator to join our team at FWL- MANAGEMENT AUGUSTINE LANDING LLC. As a key member of our Sales and Marketing Department, you will be responsible for ensuring a seamless move-in process for our residents, providing exceptional customer service, and supporting the team to meet or exceed budgeted occupancy and revenue.

Key Responsibilities
  • Coordinate the move-in process for new residents, ensuring a smooth transition into their new home.
  • Provide exceptional customer service, responding promptly to resident inquiries and concerns.
  • Assist with lead management, including the utilization of a lead management system and closing sales.
  • Support the team to meet or exceed budgeted occupancy and revenue.
  • Meet or exceed established Key Performance Metrics (KPI's).
Requirements
  • Associate Degree or higher in Marketing, Business, Communications, or related field is strongly preferred; equivalent combination of education and experience is required.
  • Minimum of two years of relevant sales and marketing experience, with strong preference for senior living industry experience with proven results.
  • Proficient in computer utilization including: Windows, Office, Word, Excel, Outlook, and CRM database systems.
  • Demonstrate excellent oral and written communication skills and proficiency with email processes and etiquette.
What We Offer
  • Competitive hourly rate.
  • Full-time benefits, including PTO, holiday pay, daily pay, health/dental insurance, 401K with employer match, life insurance, short and long-term disability, referral bonuses, tuition reimbursement, and employee assistance program.

At FWL- MANAGEMENT AUGUSTINE LANDING LLC, we value our employees and offer a supportive and family-like atmosphere. If you are driven by empathy and excellence, we invite you to bring your talents to our welcoming community.



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