IT Hardware Field Specialist

6 days ago


Chicago, Illinois, United States North Vending LLC Full time
Job Overview

We are seeking a highly skilled IT Hardware Field Specialist to join our team at North Vending LLC.

Job Summary

The successful candidate will be responsible for providing technical support and installing hardware and software solutions at client locations in the Chicago area.

Responsibilities
  • Install and configure PC hardware and software on desktops, ATMs, amusement devices, laptops, and peripherals such as phones, printers, external drives, and other related hardware.
  • Diagnose and troubleshoot Microsoft Windows/UNIX hardware and software problems.
  • Develop, prepare, test, and deploy hard drive images and provide support for users in a virtual desktop environment.
  • Perform basic computer wired and wireless network troubleshooting.
  • Develop and document job processes, procedures, and techniques.
  • Maintain proficiency in PC technical fields of expertise.
  • Maintain a high level of proficiency in using help-desk systems and tools.
  • Track and maintain equipment inventories.
  • Test new hardware and software.
Requirements
  • Extensive repair/fix hardware hands-on experience.
  • Software installation experience.
  • Possession of a valid driver's license and a reliable vehicle.
  • Previous field work experience assisting small local businesses.
  • Able to lift heavy machines/kiosks/devices if needed.
  • Comfortable with being on route 90% of the time.
What We Offer
  • A competitive estimated salary of $65,000 - $75,000 per year, based on location and experience.
  • Gas reimbursement for company-related travel.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.


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