Chief Technology Integration Specialist
6 days ago
Job Overview
Shartega IT, Inc. is a leading managed IT provider in the Chicago area, offering a complete IT management and support solution to businesses.
About the Role
We are seeking an experienced Chief Technology Integration Specialist to join our team. The successful candidate will be responsible for assessing and aligning technology for our customers, developing and maintaining technical knowledge of client environments, and performing on-site alignment visits and technical alignment assessments.
Key Responsibilities
- Tech Knowledge Development: Develop and maintain a deep understanding of client environments to ensure effective technical alignment.
- Alignment Visits: Conduct regular on-site alignment visits to assess and improve technical alignment with client needs.
- Technical Assessments: Perform thorough technical assessments to identify areas for improvement and recommend solutions.
- Communication: Maintain open communication with clients, stakeholders, and internal teams to ensure seamless collaboration and issue resolution.
- Schedule Management: Effectively manage time and resources to meet service level agreements and deadlines.
- Client Support: Provide proactive and reactive technical support to clients, addressing their concerns and resolving issues promptly.
- Documentation: Update and maintain accurate documentation of client information, including technical details and service history.
Requirements
- Education: Bachelor's degree in Computer Science or related field preferred.
- Experience: 3-5 years of experience in IT or related field, with a focus on technical alignment and customer support.
- Certifications: A+, Network+, Cisco, Microsoft, and other relevant IT certifications are a plus.
Compensation and Benefits
The estimated annual salary for this role is $85,000-$110,000, depending on experience and qualifications. In addition to a competitive salary, we offer a range of benefits, including:
- Premier Health Insurance: Comprehensive health insurance coverage for you and your family.
- 401(k) Retirement Plan: A robust retirement savings plan with company match.
- Mileage Reimbursement: Competitive mileage reimbursement rate for business travel.
- Full On-the-Job Training: Ongoing training and professional development opportunities to help you grow in your career.
- Fun Working Environment: A dynamic and supportive work environment that fosters creativity and collaboration.
About Shartega IT, Inc.
We are a leading managed IT provider in the Chicago area, dedicated to delivering exceptional IT management and support solutions to businesses. Our mission is to act as a trusted partner, ensuring that IT works seamlessly for our clients, so they can focus on their core business.
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