CXO Strategic Program Manager, Sr. Staff
2 weeks ago
We are seeking a highly skilled CXO Strategic Program Manager, Sr. Staff to join our team at BILL. As a champion for small and mid-size businesses, we are dedicated to automating the future of finance so businesses can thrive.
Key Responsibilities- Work closely with Customer Experience Operations (CXO) Sr. Manager of the Strategic Planning Management Office and partner with senior leadership across CXO to manage frameworks and programs which drive governance and operational excellence
- Lead strategic planning, working effectively at all organizational levels while providing progress communications to key executive stakeholders on a regular basis
- Provide strategic insight, analytics and assessment of transformation initiatives
- Provide execution support for strategic planning processes (Quarterly, Annually)
- Support ongoing critical presentation and update communications to all stakeholder audiences including executive leadership
- Participate in and track execution status of special projects
- Deliver on assigned tasks with minimal oversight, managing upward and at a peer level to solve for evolving priorities, ambiguity, and milestones
- Develop new strategic capabilities and tools to assist the CXO Leadership team with key strategic decisions
- Provide strategic and analytical support on special projects and ad-hoc analyses at the request of the CXO leadership team
- 12 years of related experience with a Bachelor's degree or 8 years of related experience with a Master's degree
- Working with senior leadership to manage strategic planning frameworks and processes
- Leading and managing programs providing governance and operational excellence
- Providing strategic insight, analytics, and assessment of transformation initiatives
- Monitoring the customer experience environment, analyzing service and operational opportunities, and leveraging key performance indicators, business trends and product developments
- Providing strategic and analytical support on special projects and ad-hoc analyses at the request of the CXO leadership team
- Preparing presentation materials for key executive and senior leadership meetings to support the development and review of short- and long-term strategies
- Estimated base salary range for this role is $128,200-$160,000 USD
- 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
- HSA & FSA accounts
- Life Insurance, Long & Short-term disability coverage
- Employee Assistance Program (EAP)
- 11+ Observed holidays and wellness days and flexible time off
- Employee Stock Purchase Program with employee discounts
- Wellness & Fitness initiatives
- Employee recognition and referral programs
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