Strategic Account Support Specialist

1 week ago


Blacksburg, Virginia, United States Pluralsight Full time

Job Overview:

We're seeking a highly skilled Strategic Account Support Representative to join our team at Pluralsight. As a key member of our account support team, you will play a critical role in securing renewals for our strategic accounts and driving revenue growth.

Key Responsibilities:

  • Partner closely with Account Executives and Customer Success Managers to identify opportunities for renewal and upsell.
  • Work collaboratively with the account team to proactively manage accounts and ensure revenue renewal.
  • Develop and maintain strong relationships with key stakeholders, including sales teams and customers.
  • Assist with sales process tasks, including contract review and negotiation, and provide quotes to prospective customers.
  • Research and analyze data to support individual and comprehensive selling activities.
  • Identify areas for process improvement and implement changes to enhance efficiency.

Requirements:

  • Minimum 5 years of related experience, or 3+ years with an advanced degree.
  • Excellent verbal, written, and presentation skills, with the ability to communicate effectively with customers and internal stakeholders.

Why Pluralsight:

  • We're a mission-driven company that values diversity, belonging, and continuous learning.
  • We offer a remote- and hybrid-friendly work environment, with a strong commitment to team member growth and advancement.
  • We provide a comprehensive benefits package, including competitive compensation, medical coverage, unlimited PTO, and more.


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