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Hotel Service Assistant

2 months ago

Philadelphia Pennsylvania, United States The Bellevue Hotel Full time

About The Bellevue Hotel

The Bellevue Hotel is a premier hospitality management company that operates a portfolio of global properties, generating over $5 billion in cumulative revenues. Our team of experienced hotel management leaders provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.

Our Commitment to Excellence

We are committed to delivering the highest quality service to our guests, maintaining the highest standards of cleanliness and sanitation throughout our properties. Our team members are the backbone of our success, and we are seeking a highly motivated and detail-oriented individual to join our team as a Hotel Service Assistant.

Job Summary

The Hotel Service Assistant is responsible for assisting our servers in providing exceptional service to our guests, while maintaining a clean and presentable environment throughout the hours of operation. This role requires a strong attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Keep all work areas clean and properly stocked according to the current meal period.
  • Keep all tables cleaned and properly set according to property-specific standards.
  • Break down trays of soiled dishes and linen in the dish room area according to established standards.
  • Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests.
  • Complete daily opening and closing duties and cleaning according to established side-work checklist.
  • Provide service to guests in waiter's absence as needed.
  • Maintain beverage levels in glasses/cups on table at least 3/4 full at all times.

Requirements

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Flexible and long hours sometimes required.
  • Ability to stand during entire shift.
  • Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull or otherwise move objects.

What We Offer

The Bellevue Hotel offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.