Enrollment Specialist
5 days ago
We are seeking a highly skilled and detail-oriented Enrollment Specialist to join our team at TriWest Healthcare Alliance. As an Enrollment Specialist, you will be responsible for processing TRICARE enrollment applications in the Defense Online Enrollment System (DOES) and ensuring that all transactions are completed within compliance standards.
Key Responsibilities- Process a wide variety of enrollment forms, applications, and registration documents in the DOES system.
- Work with lead or supervisor to resolve issues while working on more difficult enrollment requests.
- Learns to correctly assess and process Active Duty Enrollments, Portability applications, Address and PCM Changes.
- Learns basic research techniques for problem-solving Enrollment issues in the DOES system and intermediate skills in the West Region Desktop Application System.
- Performs other duties as assigned.
- High School diploma or equivalent.
- U.S. Citizen.
- Must be able to receive a favorable interim and adjudicated final Department of Defense background investigation.
- Administrative processing experience using multiple systems and adhering to quality and quantity standards.
- TRICARE enrollment processing experience.
Availability to cover any work shift. Works in a standard office environment, with no travel required. Ability to do repetitive work and maintain set production standards.
BenefitsWe offer a comprehensive and progressive compensation and benefits package, including medical, dental, and vision coverage, generous paid time off, 401(k) retirement savings plan, short-term and long-term disability, basic life, and accidental death and dismemberment insurance, tuition reimbursement, and paid volunteer time.
Annual base salary for Colorado, Hawaii, Washington D.C. and Washington State residents: $41,000- $52,000 depending on experience.
Equal Employment OpportunityTriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourage candidates from all backgrounds to apply.
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