Customer Service Representative

1 day ago


Kingston, Tennessee, United States Food City Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Food City. As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Customer Service:
    • Provide efficient and courteous service to customers at all times, including assisting with transactions and answering questions about products.
    • Ensure that customers are satisfied with their shopping experience and address any concerns or issues in a professional and timely manner.
  • Store Operations:
    • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
    • Assist with receiving and stocking merchandise, including unloading trucks and stocking shelves.
    • Participate in visual merchandising and store displays to create an attractive and inviting shopping environment.
  • Teamwork:
    • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
    • Communicate effectively with colleagues and management to ensure a smooth and efficient store operation.
  • Benefits:
    • 401(k) with company match, Employee Stock Ownership Plan, Weekly Pay Checks with Direct Deposit, Company paid Life and Disability Insurance, Medical Plan with wellness benefits, Dental Plan, Paid Holidays, Paid Vacations, Associate Offers, and so much more

About Food City:

Food City is a privately held, family-owned company with a driving mission to 'run the best store in town.' Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations. We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide.



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