Bilingual Customer Support Specialist for Benefits

2 weeks ago


Kingston Springs, Tennessee, United States Conduent Business Services, LLC Full time
Position Overview

Conduent Business Services, LLC is seeking a dedicated Bilingual Benefits Customer Service Representative to provide exceptional support to our clients. This role is pivotal in assisting individuals with their employee benefits, including healthcare and retirement plans, utilizing both English and Spanish languages.

Key Responsibilities
  • Assist customers in understanding their benefits options and navigating related inquiries.
  • Utilize strong communication skills to effectively resolve issues and provide solutions.
  • Maintain a high level of professionalism while interacting with clients.
Qualifications

The ideal candidate will possess:

  • Excellent verbal and written communication skills in both English and Spanish.
  • Strong problem-solving capabilities.
  • A high school diploma or GED.
Compensation and Benefits

This position offers a competitive pay structure, with an initial training rate of $16/hr and a production rate of $17/hr. Employees will also receive comprehensive health, dental, and vision benefits from the start of their employment.

If you are passionate about providing outstanding customer service and are looking for a fulfilling role in the benefits sector, we encourage you to consider this opportunity.



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