Customer Service Associate

16 hours ago


Minneapolis, United States Bowlero Corp Full time
About Us: Bowlero Corp is one of the world's premier location-based entertainment platforms, with over 360 locations across North America. We provide experiential offerings in bowling, amusements, water parks, and family entertainment centers. As a company, we are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. We own the Professional Bowlers Association, the major league of bowling, and a growing media property that boasts millions of fans around the globe. If you're looking for a dynamic and exciting career opportunity, consider joining our team as a Lane Server

Job Responsibilities: As a Lane Server, you will be responsible for delivering exceptional service to our guests, including taking orders, delivering food and drinks, and resolving any issues that may arise. This role requires excellent interpersonal skills, a commitment to great guest service, and the ability to meet the minimum age required by state law to serve alcohol. Some of the key responsibilities of this role include:
  • Taking, delivering, and closing out food and beverage orders
  • Learning our menu, promotions, and specials and relaying them to our guests
  • Checking back with guests routinely to ensure they are satisfied
  • Assisting guests with all questions, requests, and issue resolution
  • Helping keep the center clean and organized

What We Offer: As a member of our team, you will receive performance-based incentives and a competitive total rewards package, which includes healthcare coverage and a broad range of other benefits. In addition, you will enjoy perks such as free bowling, $1 arcade play, 20% off events, and 50% off food and beverages.

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