Business Systems Analyst II
4 days ago
We are seeking a highly skilled Business Systems Analyst II to join our team at Member One FCU. As a key member of our IT department, you will play a critical role in translating business requirements into technical requirements and ensuring the effective implementation of Member360 (Microsoft Dynamics 365 CE).
Key Responsibilities- Translate business requirements into technical requirements and provide expertise to ensure Member360 is implemented effectively and meets operational needs.
- Work with team and business areas to identify process and product improvements.
- Act as technical lead in translating business requirements into technical requirements for Microsoft Dynamics 365, ensuring clear communication of the stories to the agile/project team and stakeholders.
- Collaborate with agile team members and the business to ensure delivery of functionality.
- Analyze suggested changes and customizations to help team understand the potential impact to the system and users.
- Develop and document procedures for existing and new processes.
- Enforce standards and procedures as required.
- Review the impact of application and/or system changes being developed and communicate any issues to all parties involved.
- Assist outside departments by answering questions pertaining to new features and enhancements.
- Work with other team members to move projects/features into the production environment.
- Perform Level 1 at an exceptional level.
- Raise awareness of solutions that will include process changes and work with the organization to ensure business readiness.
- Support the execution of feature releases with a delivery team.
- Aid the team in the review of completed development work with stakeholders and users.
- Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies.
- Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security.
- Report all Risk Management Policy violations in accordance with policy.
- Knowledge of Software Development Lifecycle (SDLC).
- Basic understanding of customer relationship management system.
- Microsoft Dynamics 365 CE a plus.
- Agile methodologies a plus.
- Achieves certification or has 5+ years' experience as a Business Analyst/Business Systems Analyst.
- Ability to function independently and use own judgment and initiative in problem resolution.
- Excellent oral and written communication skills. Ability to effectively communicate technical information to non-technical staff.
- Proven ability to collaborate with others.
- Ability to work on multiple tasks simultaneously.
- Strong ability to plan and take initiatives.
- Proven ability to effectively work with non-technical staff to collect requirements and follow through with implementation.
- Must have the ability to establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
- Ability to understand application interactions and the dependencies that exist.
- Demonstrated analytical skills breaking down system and process problems and ability to partner with business users on recommend solutions.
- This job requires the ability to sit for long periods of time.
- This job requires infrequent lifting or carrying of objects up to 10 pounds.
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