Public Security Officer

2 weeks ago

Milwaukee, Wisconsin, United States Advocate Health Full time
Job Summary

We are seeking a highly skilled and experienced Public Security Officer to join our team at Advocate Health. As a Public Security Officer, you will be responsible for providing security services with professionalism, fairness, and compassion in challenging circumstances. You will inspire confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor.

Key Responsibilities
  • Provide security services with professionalism, fairness, and compassion in challenging circumstances.
  • Inspect facilities and grounds to identify vulnerabilities, hazards, and fire conditions.
  • Conduct thorough contraband searches and assist team members, patients, and visitors as needed.
  • Respond to service calls, including combative or threatening patients or visitors and team member incidents.
  • Investigate incidents and complete timely and accurate reports.
  • Liaise with state and local law enforcement and first responder agencies.
  • Maintain current Department training standards in radio communications, verbal de-escalation, stabilization, CPR, and application of clinical restraints.
Requirements
  • Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS).
  • A valid driver's license issued by the Division of Motor Vehicle.
  • Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ).
  • Certified in Conducted Energy Weapon (Taser) use.
  • High School Diploma or GED.
  • 1 year of experience in a security, related public safety, or customer service area.
Knowledge, Skills, and Abilities
  • Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor.
  • Demonstrated experience in quickly assessing dangerous situations and taking appropriate action.
  • Demonstrated ability in verbal and written communications.
  • Ability to use a computer to document work.
  • Ability to defend self and/or others in case of physical confrontations.
  • Ability to communicate effectively with people.
Physical Requirements and Working Conditions
  • Must sit, stand, walk, and drive throughout the workday.
  • Must lift up to 35 lbs. occasionally.
  • Must be able to push/pull with 35 lbs. of force.
  • Must have 20/20 vision in both eyes or correctable to 20/20 with corrective lenses.
  • May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards.

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