General Manager

4 weeks ago


Fort Wayne, Indiana, United States Extended Stay Ft. Wayne South Full time
Job Summary

The General Manager is a key leader responsible for the overall success of Extended Stay Ft. Wayne South. This role requires a polished and well-spoken individual who can effectively manage all aspects of hotel operations, including financial performance, quality product and service levels, and compliance with regulations and company standards.

Key Responsibilities
  • Leadership and Management
    • Direct the work of at least 2 full-time associates or their equivalents.
    • Establish priorities and lead key operational initiatives.
    • Provide hands-on leadership to ensure revenue is maximized while expenses are effectively controlled.
  • Financial Management
    • Ensure financial performance is optimized.
    • Develop and execute sales plans and budgets.
    • Monitor and control expenses.
  • Customer Service
    • Ensure high-quality product and service levels are maintained.
    • Provide exceptional customer service to guests and clients.
  • Regulatory Compliance
    • Ensure compliance with state, federal, and local regulations.
    • Comply with company and brand standards.
Requirements
  • Qualifications
    • At least 6 years of progressive experience in a hotel or related field.
    • Proficient in Windows operating systems, company-approved spreadsheets, and word processing.
    • Valid driver's license for the applicable state.
  • Skills
    • Effective communication and interpersonal skills.
    • Ability to evaluate and select among alternative courses of action quickly and accurately.
    • Ability to work well in stressful, high-pressure situations.
Benefits

Extended Stay Ft. Wayne South offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401(k) retirement plan.


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