Customer Service Associate

7 days ago


Tampa, Florida, United States iCIMS Organic ZipApply Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our Retail team at iCIMS Organic ZipApply. As a Sales Associate, you will be responsible for marketing and selling retail merchandise to our guests, stocking the retail area, and performing sales transactions.

Key Responsibilities
  • Market and sell retail merchandise to guests, ensuring a positive and engaging shopping experience.
  • Stock and re-stock the retail area to maintain an adequate inventory of all goods, ensuring a visually appealing and well-organized store environment.
  • Perform cash and/or credit transactions with guests, providing exceptional customer service and ensuring accuracy and efficiency in all transactions.
  • Maintain current knowledge of company policies, procedures, and product information, including pre-check and cashiering procedures.
  • Ensure guest satisfaction through effective communication, customer assistance, direction, and information provided within company policies and guidelines.
  • Promote positive public/employee relations at all times, maintaining a professional and courteous demeanor.
  • Maintain a clean, safe, and hazard-free work environment within the area of responsibility.
Requirements
  • High School diploma, GED, or equivalent required.
  • Cashiering/money handling experience in making accurate change in a fast-paced environment or an equivalent combination of education and/or experience.
  • Ability to maintain visual attention and mental concentration for significant periods of time.
  • Order-entry skills and ability to become proficient in operating computer systems utilized and 10-key adding machines.
  • Windows-based software proficiency preferred.
  • Extensive cashiering experience preferred.
  • Exceptional guest service skills and ability to communicate effectively with guests and other team members.
  • Detail-oriented and basic math skills required.
  • Ability to work nights, weekends, and holidays.
Work Environment

Duties and responsibilities are typically performed in a store setting, which can be fast-paced. Additionally, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors, including second-hand smoke and excessive noise.

While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, talk or hear, and taste or smell. The employee must frequently lift and/or move up to 20 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Must be able to work standing/walking for long periods of time.



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