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Customer Service Associate

2 months ago

Tampa, Florida, United States Oxford Exchange Full time

Job Summary:

Oxford Exchange is seeking a skilled and friendly Server Assistant to join our team. As a Server Assistant, you will play a vital role in ensuring that our guests receive exceptional customer service and have a memorable dining experience.

Key Responsibilities:

  • Inspect food quality to ensure it meets company standards before serving to guests
  • Develop and maintain menu knowledge to provide accurate information to guests
  • Communicate effectively with servers and bartenders to ensure seamless service
  • Provide friendly and attentive customer service to exceed guest expectations
  • Maintain a clean and organized front-of-house environment
  • Complete opening, running, and closing duties as assigned

Requirements:

  • Continuous development of food and beverage product knowledge
  • Excellent customer service skills
  • Ability to maintain professionalism at all times
  • Effective communication skills
  • Ability to work well with others
  • Ability to multi-task

Physical Demands:

Server Assistants will regularly stand for long periods, bend, stoop, turn, lift, walk, and carry up to 50 pounds.

Benefits:

  • Competitive pay
  • Health insurance, including dental and vision
  • 401(k) plan
  • Paid time off

Equal Opportunity Employer:

Oxford Exchange is an equal opportunity employer and is committed to creating an inclusive environment for all employees.