Senior Manager, Talent Development Specialist

2 days ago

Atlanta, Georgia, United States Carter'sOshKosh Full time
Job Title: Senior Manager, Talent Development

Carters Inc. is a leading North American apparel retailer exclusively for babies and young children, encompassing Carters, OshKosh Bgosh, Skip*Hop and Little Planet brands. We are committed to creating a diverse environment and are proud to be an equal opportunity employer.

Job Summary:

The Senior Manager, Talent Development will lead the strategic design, development, and implementation of talent development initiatives and programs across global distribution centers, retail stores, and field leaders. This role will leverage company initiatives and program content when applicable across distribution centers and the retail field teams globally.

Key Responsibilities:
  • Lead the design, development, and implementation of the Learning and Development Strategy for Global Retail Stores and Distribution Centers
  • Conduct regular business needs analysis for the Retail field and Distribution Centers to ensure the customer and client experience are met
  • Build breakthrough programs, training, and solutions to enable business growth and greater efficiency based on findings
  • Strategic business partner consulting with leaders to identify, build, and deliver solutions that produce business-driving outcomes
  • Contribute to the HR leadership team by developing, advising, and implementing organizational strategies that will elevate HR and Operational effectiveness
  • Build and lead high-quality Talent Development programs and learning curricula globally to meet specific business needs and organizational priorities
  • Define development objectives and activities
  • Create custom content and designs education sessions
  • Own the process of liaising with the center of excellence leader, building strategic roadmap annually, and implementing the strategic plan
  • Act as a thought partner to key leaders of each business entity
  • Coach, facilitate, and lead new rollout of education sessions, workshops, and meetings for Retail Field/Store and Distribution Center leadership in-person and virtually
  • Lead key engagement initiatives in partnership with local HR to implement across client groups
  • Partner closely with local HR in Retail Regions and Distribution Centers to enable delivery of content and program
  • Develop and continuously improve processes, programs, approaches, communication, reporting, and systems to support business objectives and increase efficiencies
  • Design, report, and provide insights on talent development measures and metrics
  • Provide data and insights regularly to stakeholders (Operations, HR, Talent Development Leadership)
  • Make recommendations on future programming and needs
  • Drive and support company/Retail/Distribution Center HR initiatives
Requirements:
  • Demonstrates strong critical thinking and analytical skills to diagnose and propose solutions
  • Strong strategic planning, project, and process management skills
  • Strong content development and facilitation skills; proven ability to lead team workshops and facilitate a class
  • Excellent verbal and written communication skills; ability to write company communication
  • Balances and prioritizes multiple tasks at one time; strong planning and organizational skills
  • Able to work independently, self-motivated, and takes initiative
  • Strong presentation writing (PowerPoint) and Excel skills
Preferred Skills and Experience:
  • Bachelors degree required; concentration in Organizational Development preferred
  • 5-8 years of experience in a related field

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