Bilingual CCDF Coordinator

1 month ago


Indianapolis, Indiana, United States Firefly Children & Family Alliance Full time

Job Summary

Firefly Children and Family Alliance is seeking a highly skilled and bilingual individual to fill the role of CCDF Receptionist. As a key member of our team, you will play a vital part in assisting eligible families in applying for and maintaining childcare voucher assistance.

Key Responsibilities

  • Provide exceptional customer service to internal and external clients, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage and track data, ensuring accurate and up-to-date records of client interactions and program participation.
  • Support program staff as needed, providing administrative assistance and ensuring the smooth operation of our services.

Requirements

  • High school diploma or equivalent required; experience with Microsoft Office and strong communication skills a plus.
  • Fluency in at least two languages, including English, and ability to work effectively with diverse populations.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.

About Firefly Children and Family Alliance

We are committed to advancing diversity, equity, and inclusion, and we welcome applicants from diverse backgrounds and experiences. If you are passionate about making a difference in the lives of children and families, we encourage you to apply for this exciting opportunity.



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