Equipment Service Coordinator
3 days ago
We specialize in new, used, and rental compact excavators, skid steer loaders, and track loaders. Our expert technicians offer mobile and shop service, as well as a full line of concrete supplies.
The successful candidate will have a mechanical background, great customer service skills, and a willingness to learn our business. We offer a competitive salary range of $60,000 - $70,000 annually, depending on experience.
Key Responsibilities:
- Scheduling service work and supervising administrative tasks.
- Taking service requests from salesmen and customers.
- Managing the billing process.
- Directing phone calls to the appropriate department.
- Coordinating with the Parts Department and Warehouse team.
- Verifying part entries on service orders.
- Supporting the service manager in achieving department goals.
- Welcoming customers and assisting with equipment loading/unloading.
- Effective communication with customers regarding technicians' findings.
Essential Qualifications:
- Superior communication skills.
- Desirable: Relevant experience.
- Must be familiar with the inner workings of a service drive.
- Pass a drug screen.
Benefits Package:
- Health insurance.
- Boot and safety glasses reimbursement.
- Christmas savings program.
- Vacation and flexible scheduling.
- Matching 401(k) plan.
- Profit sharing and bonus program.
- Short- and long-term disability.
- Life insurance.
- Critical care and accident insurance.
- Employee assistance program.
- Paid training opportunities.
- Advancement opportunities.
- A family-friendly work environment.
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