Truck Service Coordinator

4 days ago


Wichita, Kansas, United States Grask Truck Group of Kansas Full time
Key Responsibilities:
  • Coordinate and communicate with service customers about their problems, ensuring prompt resolution.
  • Assist in opening and closing work orders, providing detailed information and adjusting as needed.
  • Record, adjust, and report mechanics' time for work orders and payroll.
  • Help cover phone calls for the Service Department, handling customer inquiries and resolving issues.
  • Schedule appointments, supervise technicians, and assist with warranty repair paper flow.
  • Consult with the parts department on special order parts and sublet repairs.


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