Guest Services Supervisor
1 day ago
Pyramid Global Hospitality is seeking an experienced Assistant Front Office Manager to join our team at the Houston Marriott Westchase. As a key member of our front office team, you will be responsible for overseeing daily operations, ensuring exceptional guest experiences, and driving business growth.
With a strong understanding of hotel operations and a passion for delivering exceptional service, you will supervise front office staff, manage guest inquiries, and maintain accurate records using our property management software.
In this role, you will have the opportunity to work with a talented team of hospitality professionals who share your commitment to excellence. You will also have access to comprehensive training programs, competitive benefits, and opportunities for career advancement within our organization.
The ideal candidate will have a minimum of two years of experience in hotel front office operations, preferably in a management role. If you are a results-driven individual with excellent communication and interpersonal skills, we encourage you to apply for this exciting opportunity.
Our Culture
We value, support, and recognize the unique contributions of each team member. Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities.
Qualifications
- Advanced understanding of guest services skills and behaviors.
- Strong organizational and interpersonal skills, along with demonstrated ability to multi-task, adapt and prioritize in a fast-paced work environment.
- Strong communication skills with ability to communicate effectively in the English language, both verbally and in writing.
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