Business Operations Manager

4 weeks ago


Vienna, Virginia, United States CVS Health Full time
Job Summary

The Operations Manager is a key member of the Store Management team at CVS Health, responsible for driving store execution and performance while building consumer loyalty through excellent customer service.

Key Responsibilities
  • Maintain an engaged and productive store team through strong leadership and initiative.
  • Support the Store Manager in overall store management, supervision, and policy implementation.
  • Supervise, assign, and direct activities of the store's crew.
  • Effectively communicate information to store crew and supervisors in an open and timely manner.
  • Assist customers with their questions, problems, and complaints.
  • Promote CVS customer service culture.
Requirements
  • Deductive reasoning ability and advanced analytical skills.
  • Advanced communication skills, leadership, supervision, and influencing skills.
  • Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts.
What We Offer

CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and employee stock purchase plan. We also provide a fully-paid term life insurance plan, short-term and long-term disability benefits, and numerous well-being programs.



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