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Medical Office Coordinator
2 months ago
About CleanSlate Centers
CleanSlate Centers is a national medical group dedicated to providing high-quality treatment for individuals struggling with addiction. Our mission is to improve the quality of life for those affected by opioid and alcohol addiction.
Job Summary
We are seeking a highly skilled and compassionate Medical Office Coordinator to join our team. As a Medical Office Coordinator, you will play a critical role in ensuring the smooth operation of our medical offices, providing exceptional patient care, and supporting our clinical staff.
Key Responsibilities
- Provide exceptional customer service to all patients, demonstrating empathy, professionalism, and compassion at all times.
- Schedule patient appointments for mid-level providers, physicians, and other clinical staff, ensuring timely and efficient access to care.
- Manage office supplies and maintain a well-stocked and organized office environment.
- Process prior-authorizations and communicate with insurance companies as needed.
- Prepare patient documents and ensure accurate and up-to-date patient information.
- Perform administrative tasks as assigned, including answering phones, collecting co-payments, and facilitating payment plans.
- Support on-site prescription management and maintain accurate records.
Requirements
- High school diploma required; 1 year of experience in a fast-paced medical office preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Ability to maintain confidentiality and handle sensitive patient information with discretion.
Benefits
- Affordable medical, dental, and vision plans
- Company-paid life, AD&D, and short- and long-term disability insurance
- Flexible spending accounts for healthcare and dependent care expenses
- Generous paid time off package
CleanSlate Centers is an Equal Opportunity Employer
