Medical Assistant

2 weeks ago

Hyannis, Massachusetts, United States One Medical Full time
About the Role

We are seeking a skilled Health Coach to join our team at One Medical, where you will play a vital role in supporting our Senior Health member population (age 65+). As a Health Coach, you will be an integral part of a primary care team that focuses on delivering exceptional healthcare experiences.

Key Responsibilities
  • Establish trusting relationships with patients and their families, providing empathetic and human-centered care.
  • Capture relevant information about patients' health and healthcare experiences, including vitals, point-of-care testing, and standard age and condition-appropriate screening assessments.
  • Assist with coordinating post-visit care, scheduling appointments with specialists, and sharing information with internal and external care teams.
  • Collaborate with providers to monitor patients' health and ensure they are up to date on preventive measures.
  • Provide patient education on chronic disease management and coach patients using motivational interviewing techniques.
  • Participate in daily operations, including answering phone calls, responding to emails, and maintaining the clinical space.
Requirements
  • At least 1 year of experience in a high-touch customer service or patient-facing role in a healthcare setting.
  • Strong written and verbal communication skills.
  • Experience working on collaborative, diverse, and feedback-driven teams.
  • A proven track record of persisting through change and demonstrating a forward-thinking perspective.
  • Proficiency in computer technology, including typing, navigating the internet, and using multiple software systems simultaneously.
What We Offer
  • Paid sabbatical for every five years of service.
  • Employee Assistance Program - free confidential advice for team members.
  • Competitive Medical, Dental, and Vision plans.
  • Free One Medical memberships for yourself, your friends, and family.
  • Pre-tax commuter benefits.
  • PTO cash outs - option to cash out up to 40 accrued hours per year.
  • Competitive salary: $24.25 per hour based on a full-time schedule.

This is a full-time role (40 hours/week, Monday-Friday, 8am-5pm) based in Hyannis, MA at one of our offices focused on our Senior Health member population.

One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

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