Experienced Automotive Technician Advisor

1 week ago


Fruitland Park, Florida, United States Ontario Auto Ranch Ford Full time
Job Title: Experienced Automotive Technician Advisor

Estimated Salary: $65,000 - $85,000 per year

Job Description

We are seeking an experienced automotive technician advisor to join our team at Ontario Auto Ranch Ford. As a key member of our service department, you will be responsible for providing exceptional customer service and delivering high-quality vehicle maintenance and repairs.

Key Responsibilities:
  • Customer Interaction: Provide a warm, professional, and welcoming atmosphere for every customer.
  • Service Recommendations: Conduct thorough evaluations of customer concerns and vehicle conditions, providing clear explanations of required services, costs, and timelines.
  • Service Scheduling: Coordinate and prioritize service appointments to maximize efficiency and customer satisfaction.

Required Skills and Qualifications:

  • High School Diploma or Equivalent: A minimum of 2 years of experience as an Automotive Service Advisor or Service Writer is required.
  • Technical Proficiency: Confident in using Point of Sale systems, Excel, Google Docs, and shop management tools like TekMetric and AutoFlow.
  • Customer Service Excellence: Proven ability to deliver excellent customer service in a fast-paced, dynamic environment.

Benefits:

  • 401(k) with Profit Sharing: We offer a comprehensive benefits package, including 401(k) with profit sharing, dental insurance, employee discounts, health insurance, paid time off, and vision insurance.


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