Customer Service Supervisor
5 days ago
As a Retail Customer Service Supervisor at PetSmart, Inc, you will be responsible for delivering exceptional customer experiences across various channels, including telephone, in-person, and online interactions. Your key objectives will be to maintain store standards, foster a culture of empowerment, and promote a culture of belonging within the workplace.
Key Responsibilities:
- Ensure customer satisfaction through effective issue resolution and proactive communication.
- Maintain store standards and lead by example to promote a culture of compliance and ethics.
- Champion resources and foster a safe and inclusive workplace environment.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
- A competitive compensation package.
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