Customer Service Supervisor

5 days ago


Carol Stream, Illinois, United States PetSmart, Inc. Full time
Pet Care Expertise at PetSmart, Inc.

As a Retail Customer Service Supervisor at PetSmart, Inc, you will be responsible for delivering exceptional customer experiences across various channels, including telephone, in-person, and online interactions. Your key objectives will be to maintain store standards, foster a culture of empowerment, and promote a culture of belonging within the workplace.

Key Responsibilities:
  • Ensure customer satisfaction through effective issue resolution and proactive communication.
  • Maintain store standards and lead by example to promote a culture of compliance and ethics.
  • Champion resources and foster a safe and inclusive workplace environment.

What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • A competitive compensation package.


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