Customer Service Representative

2 weeks ago


Carol Stream, Illinois, United States Compass Group, North America Full time
About the Role

We are seeking a highly skilled Customer Service Assistant to join our team at Compass Group, North America. As a Customer Service Assistant, you will be responsible for providing exceptional customer service and support to our clients and customers.

Key Responsibilities
  • Answer customer inquiries and resolve issues in a timely and professional manner
  • Review and promote service requests submitted by customers
  • Provide clerical support, including maintaining files and records
  • Prepare routine correspondence, forms, and other documents
  • Collect, verify, retrieve, and enter data
  • Operate standard office equipment
  • Complete project assignments
  • Assist in the preparation and proofing of materials for reports and other publications
  • Interact effectively with staff, students, and faculty while conducting daily workplace duties
  • Communicate with customers to complete work in a cost-effective, efficient, and safe manner
  • Maintain a clean and safe work environment
Requirements

To be successful in this role, you will need:

  • Previous customer service and problem-solving skills
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to maintain confidentiality and handle sensitive information
  • Basic computer skills and knowledge of office software
What We Offer

As a Customer Service Assistant with Compass Group, North America, you will have the opportunity to work with a dynamic team and develop your skills and knowledge in customer service and support. We offer a competitive salary and benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.

About Compass Group

Compass Group is a leading foodservice and support services company that provides a wide range of services to clients across North America. We are committed to delivering exceptional customer service and support to our clients and customers, and we are seeking a highly skilled and motivated individual to join our team.



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