Administrative Assistant for Physician Office

5 days ago


Marble Falls, Texas, United States Baylor Scott & White Healthcare Full time

**Job Summary:**

The Patient Services Specialist 2 provides administrative support in a physician office, clinic, or other operational area to ensure high-quality, patient-centered care. This role assists patients and visitors by performing various duties, including check-in/check-out, scheduling, insurance verification, and answering phones.

**Key Responsibilities:**

  • Assists patients with scheduling appointments, insurance verification, and registration.
  • Answers and responds to phone inquiries, directs patients to appropriate waiting areas, and arranges follow-up visits and referral appointments.
  • Registers patients by collecting and verifying insurance information, enters changes into the computer system, and posts payments and charges accordingly.
  • Provides accurate patient, medical, financial, or procedural information to patients or approved outside entities.

**Requirements:**

  • Excellent listening, social, and communication (oral and written) skills, and professional telephone etiquette.
  • Ability to adjust communication style to suit different audiences.
  • Caring listener, delicate, upbeat, optimistic, articulate, gracious, and tactful.
  • Knowledge of patient registration procedures and documentation.
  • Skill in preparing and maintaining patient records.

**Salary:** $45,000 - $55,000 per year, depending on experience.

**Benefits:** Our competitive benefits package includes immediate eligibility for health and welfare benefits, 401(k) savings plan with dollar-for-dollar match up to 5%, tuition reimbursement, and PTO accrual beginning Day 1.



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