Administrative Support Role

6 days ago


Marble Falls, Texas, United States Baylor Scott & White Healthcare Full time
Essential Functions:
  • You will assist patients and visitors by performing patient-related duties, including check-in or check-out, scheduling, insurance verification and answering phone inquiries.
  • You will register patients by collecting and verifying insurance information, direct them to waiting areas and arrange follow-up visits and referral appointments.
  • You will accept payments for physician/clinic services according to established guidelines and post payments and charges into the computer system.
  • You will respond to routine escalated inquiries concerning services, hours of operation, etc., and ensure any patient complaints are handled appropriately.
  • You will aid with medical records duties by pulling charts for scheduled and walk-in appointments, prescription refills and other requests.


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