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Patient Service Representative

2 months ago

Brighton, United States Integrated Dermatology Full time

Job Summary

Integrated Dermatology is a leading national dermatology practice seeking a patient service representative to support our team. As a patient service representative, you will play a vital role in ensuring the success of our partner dermatologists.

Key Responsibilities

  • Manage patient scheduling, including appointment reminders and follow-up scheduling
  • Verify patient insurance and update demographics in our electronic medical record (EMR) system
  • Understand and navigate patient insurance referrals, authorizations, eligibility, deductibles, out-of-pocket, and co-insurance details
  • Perform general clerical duties, including filing, faxing, and scanning
  • Communicate with patients via phone and email to address their inquiries and concerns

Requirements

  • High school diploma or equivalent GED required
  • 1+ year of experience in a medical administrative position
  • Strong computer and technology skills
  • Excellent oral, written, and interpersonal communication skills
  • Ability to maintain a professional presence and demonstrate patient advocacy and conflict resolution skills
  • Punctuality and reliability are essential

Benefits

  • Competitive pay starting at $20.00 per hour, with opportunities for increase based on experience
  • Opportunity to work with a dynamic and growing company in the dermatology industry

Integrated Dermatology is an Equal Opportunity Employer