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Store Operations Manager

2 months ago

Florence, South Carolina, United States Trane Technologies Full time
Job Summary:

Trane Technologies is seeking a highly skilled Store Team Leader to manage and lead our Residential Parts & Supply Store in Florence, SC. As a Store Team Leader, you will be responsible for the successful management and leadership of a Trane Supply Store and warehouse facility. In this role, you will lead a team of customer sales associates, warehouse technicians, and other specialty positions based on local market, product offerings, and other factors.

Key Responsibilities:
  • Lead the Team: Foster a customer-focused culture and build strong relationships with key customers by effectively executing Trane Technologies' RMX program.
  • Develop and Coach: Develop and coach a strong, diverse team to achieve performance goals and business results in both warehouse and retail store.
  • Manage Store Operations: Manage store operations to ensure follow-through, productivity, and quality in standard work and processes. Oversee store inventory program to ensure inventory levels to support customer availability and reduce OSMI (Obsolete Slow Moving Inventory).
  • Forecast and Analyze: Forecast requirements and provide input to SIOP (Sales Inventory Operations Planning) process. Prepare and analyze business forecasts and reports, conduct audits and reviews to ensure business process and financial compliance.
  • Self-Continuous Education: Responsible for self-continuous education to stay current on market trends and products.
  • Physical Demands: Occasionally operate a forklift and lifting up to 50lbs.
Requirements:
  • Experience: Two years supervisory experience preferred in a retail setting with proven sales experience and experience building customer relationships.
  • Skills: Must be results-driven, a strong team player, and be able to maintain a high energy level even with challenging situations or customers. Proficiency in an inventory management system or retail sales program a plus along with strong computer skills.
  • Education: Associate's (AA) degree preferred or equivalent combination of education and experience. GED or High School Diploma required.
  • Driver's License: Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations.
Compensation:

Total compensation for this role will include a commission/incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, geographic location where the work is performed.