Customer Service Ambassador

4 weeks ago


Mason, Ohio, United States City of Mason Full time

Job Summary

The City of Mason is seeking a highly skilled Customer Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to patrons visiting our facility and the general public.

Key Responsibilities

  • Ensure a positive and respectful interaction between patrons and employees.
  • Verify that all patrons have entered the facility in accordance with policies and procedures.
  • Exhibit general knowledge of the facility, programs, and services, and be able to answer patron inquiries in person and over the telephone.
  • Follow all opening and closing procedures, including balancing the cash drawer, counting and preparing money for bank deposit, and completing all necessary paperwork and reports.
  • Maintain a clean and neat working area.
  • Operate various office machines and equipment as needed.
  • Prepare and maintain administrative records and paperwork as requested.
  • Attend in-service training sessions and/or staff meetings as requested.
  • Uphold the policies and procedures of the City of Mason and Parks & Recreation Department.
  • Display knowledge of the department's Infectious Material & Exposure Incident Policy and facility Emergency Action Procedures.
  • Administer and record any necessary first aid/victim care within the level of emergency training.
  • Demonstrate knowledge of all emergency procedures throughout the recreational areas.
  • Perform related duties and responsibilities as required.

Requirements

  • Possess general computer knowledge and experience with Microsoft software platforms.
  • Ability to acquire and maintain current certification in American Heart Association Standard First Aid and CPR.
  • Ability to communicate with the public on the telephone and in person.
  • Possess experience in working with money and preparing reports.
  • Ability to follow oral and written directions.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.


  • Mason, Ohio, United States Wal-Mart Stores , Inc. Full time

    Job SummaryAs a Customer Service Ambassador at Walmart, you will play a vital role in ensuring our customers have a positive experience in our stores. You will be the first and last point of contact for many customers, making a lasting impression on their shopping experience. Key ResponsibilitiesProvide exceptional customer service, greeting and thanking...


  • Mason, Ohio, United States City of Mason Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for providing exceptional service to patrons visiting our facility and the general public.Key ResponsibilitiesEnsure a positive and respectful experience for patrons and employees.Verify that all patrons...


  • Mason, Ohio, United States Great Lakes Services, LLC Full time

    Job DescriptionAt Great Wolf, the Dining Room Ambassador is the first point of contact for guests in their dining experience and plays a critical role in ensuring all feel welcomed. The Ambassador is responsible for greeting guests, escorting them to tables, and monitoring their needs throughout service.Essential Duties & ResponsibilitiesWelcome patrons and...


  • Mason, Ohio, United States United Dairy Farmers Full time

    Customer Service Role at United Dairy FarmersAs a Guest Service Associate at United Dairy Farmers, you will be responsible for providing exceptional customer service to our guests. This includes greeting guests with a warm and authentic hello, ensuring the store is prepared and ready for guests at all times, and anticipating the needs of our guests to ensure...


  • Mason, Ohio, United States United Dairy Farmers Full time

    At United Dairy Farmers, we're seeking a skilled Guest Service Associate to join our team. As a key member of our retail team, you'll be responsible for delivering exceptional customer experiences that drive loyalty and retention. Your primary focus will be on ensuring our store is prepared and welcoming for guests at all times, anticipating their needs, and...


  • Mason, Ohio, United States Haag-Streit USA Inc Full time

    Job DescriptionHaag-Streit USA Inc is seeking a highly skilled Customer Service Manager to lead our Customer Service department. The ideal candidate will have a strong background in sales, marketing, and customer service, with experience in a high-tech product development or manufacturing firm.Key Responsibilities:Direct and manage all aspects of the...


  • Mason, Ohio, United States Domino's Pizza LLC Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative/Shift Leader. As a key member of our service team, you will be responsible for providing exceptional customer service and leading by example. Key responsibilities include:Key Responsibilities:Providing exceptional customer service and...


  • Mason, Ohio, United States Kelly Services, Inc. Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Kelly Services, Inc.Key Responsibilities:Provide exceptional customer service via phone and non-telephone channelsResolve customer issues utilizing department tools and resourcesCollaborate with field and store partners to deliver high-quality serviceUtilize business...


  • Mason, Ohio, United States State Farm Insurance Full time

    Customer Service ExpertiseAs a Customer Relations Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. Your key responsibilities will include:Assisting customers with their insurance needsProcessing policy changes, claims, and...


  • Mason, Ohio, United States Global Channel Management Full time

    About the RoleAs a Customer Service Representative at Global Channel Management, you will be responsible for providing high-quality support to customers through various channels, including telephonic, chat, email, and social media. Your primary goal will be to resolve customer issues efficiently and effectively, ensuring a positive experience for our...


  • Mason, Ohio, United States Bri Bosch - State Farm Agent Full time

    Job OverviewWe are seeking a skilled Customer Service Manager to join our team at Bri Bosch - State Farm Agent. As a key member of our agency, you will be responsible for delivering exceptional customer experiences that drive business growth.Key ResponsibilitiesEstablish and maintain strong customer relationships through proactive communication and...

  • Customer Service Lead

    4 weeks ago


    Mason, Ohio, United States Burlington Full time

    As a Customer Service Lead at Burlington, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service. You will ensure a customer-first focus and deliver a consistently great experience to all customers with a high level of professionalism.**Key Responsibilities:***...

  • Customer Service Lead

    3 weeks ago


    Mason, Ohio, United States Par Mar Oil Company Full time

    Job Title:Customer Service LeadJob Summary:We are seeking a highly skilled and experienced Customer Service Lead to join our team at Par Mar Oil Company. As a Customer Service Lead, you will be responsible for providing exceptional customer service, managing store operations, and ensuring a positive shopping experience for our guests.Key...

  • Customer Service Lead

    4 weeks ago


    Mason, Ohio, United States Burlington Coat Factory Corporation Full time

    Are you a natural leader with a passion for delivering exceptional customer service? Do you thrive in fast-paced environments and have a knack for inspiring others to do the same? As a Customer Service Lead at Burlington Coat Factory Corporation, you'll be responsible for leading day-to-day customer service initiatives and ensuring a customer-first focus is...


  • Mason, Ohio, United States Taco Bell Full time

    Key Responsibilities: Take orders and prepare food to ensure customer satisfaction. Maintain a clean and safe work environment, adhering to food safety standards. Provide excellent customer service, resolving any service or food issues promptly. Display a positive attitude and good work habits, contributing to a productive team environment.About the Role:As...


  • Mason, Ohio, United States Bear Paddle Services Full time

    Job SummaryThe Front Desk Receptionist is a key member of the Bear Paddle Services team, responsible for delivering exceptional customer service and salesmanship to families. This role is dedicated to creating a fun experience, ensuring safety, and driving results.Key ResponsibilitiesEnsure a safe, secure, and clean environment for families and team...


  • Mason, Ohio, United States EVERSANA Company Full time

    Job DescriptionThe Customer Service Representative, or Program Specialist II, will provide dedicated support to patients and healthcare providers for activities related to benefit coverage, payments, reimbursements, denials, and general inquiry phone calls through our patient services support center.Essential Duties and Responsibilities:Provide personalized...


  • Mason, Ohio, United States Domino's Pizza LLC Full time

    As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include:Key Responsibilities:Greet customers and provide a positive, engaging experience.Take customer orders using our Point of Sales System.Ensure orders are organized and accurate.Contribute to...

  • Sales Ambassador

    1 month ago


    Mason, Ohio, United States Knitwell Group Full time

    About UsAt Knitwell Group, we're passionate about empowering women to express their authentic selves through fashion. Our mission is to provide a unique shopping experience that combines style, comfort, and confidence.The RoleWe're seeking a Sales Associate to join our team at our Deerfield Town Center store. As a Sales Associate, you'll be the face of our...


  • Mason, Ohio, United States Virtual Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Account Manager to join our team at Virtual. As a key member of our customer-facing team, you will be responsible for maintaining safe working conditions, verifying customer pricing and terms of sale, and communicating with sales groups to ensure customer requirements are understood.Key...