Principal Systems Engineer

3 days ago

Philadelphia, Pennsylvania, United States City of Philadelphia Full time
Job Summary

We are seeking a highly skilled Principal Systems Engineer to lead our team in designing, implementing, and maintaining the City of Philadelphia's IT infrastructure. As a key member of our team, you will be responsible for overseeing the management, administration, and operations of our IT systems infrastructure and data centers.

The ideal candidate will have a strong background in infrastructure operations, including server operating systems, Windows Active Directory, on-prem and cloud-based infrastructure virtualization, middleware and application deployment, networks, and data recovery. You will also have experience in leading teams, technical initiatives, and projects, as well as certifications in areas of systems security, VMWare, operating systems, networks, and backup and recovery.

Key Responsibilities:

  • Lead efforts in architecting, configuring, validating, and implementing solutions for IT systems infrastructure.
  • Participate in strategic planning efforts or platform projects by providing feedback with subject matter expertise.
  • Train and coach team members and junior technical staff with effective mentorship strategies.
  • Identify and improve IAM (identify and access management) and security auditing strategies for Police systems and networks.
  • Develop and improve practices for business continuity, including service resilience, data protection, backups, and disaster recovery.
  • Compile, develop, and maintain comprehensive knowledge library including operational procedures and systems documentation.
  • Manage ITSM escalations for infrastructure services and operations including root cause analysis and resolution assessments.
  • Support systems and data compliance per internal, state, and federal IT/Security compliance policies, guidelines, and standards.
  • Perform security risk assessments, code/firmware maintenance, and mitigations for known and discovered system exploits and vulnerabilities.
  • Monitor availability, health, and performance of IT platforms and associated components.
  • Oversee all aspects of hardware/product lifecycle, including provisioning, decommissioning, and asset management.
  • Act as primary technical liaison between the Police Department, peer units in the City of Philadelphia, external public safety partners, and vendors.

Requirements:

  • High School Diploma or GED required. Bachelor's degree (B.S.) or above from four-year college or university with coursework in Computer Science, Information Technology, Information Systems or related fields is desired.
  • Minimum 7 years of technical experience with increasing responsibilities and technical aptitude in addition to leading teams, technical initiatives, and projects.
  • Experience in the areas of solution engineering & design, asset management, change management, capacity planning, monitoring and alerting, system security, systems code/firmware management, incident response, enterprise backup and recovery are required.
  • Certifications in areas of systems security, VMWare, operating systems, networks, and backup and recovery are a desired plus.

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