Customer Solutions Specialist

7 days ago


Lenexa, Kansas, United States KGP Telecommunications, Inc. Full time
Customer Solutions Specialist Opportunity

KGP Telecommunications, Inc. is a leading provider of network solutions and services, seeking a skilled Customer Solutions Specialist to join our team.

About the Position

  • This role requires an individual with strong organizational skills and ability to prioritize work in a fast-paced environment.
  • Prior experience in customer-facing roles and proficiency in Microsoft Office are essential.
  • The successful candidate will be able to establish strong rapport with customers and provide exceptional service.

Duties and Responsibilities

  1. Responsible for building and maintaining positive relationships with customers.
  2. Provides order entry support, responds to customer inquiries, and resolves issues.
  3. Collaborates with internal teams to ensure timely resolution of customer concerns.

Compensation and Benefits

The estimated annual salary for this role is approximately $60,000-$70,000, based on location and experience. Our comprehensive benefits package includes medical, dental, and vision insurance, flexible spending accounts, and 401(k) matching.

Work Environment and Safety

  • This role involves working in a moderate noise level environment.
  • Maintain a safe and healthy work environment by adhering to Federal and Local Occupational Safety and Health Regulations.


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