Customer Solutions Specialist
7 days ago
KGP Telecommunications, Inc. is a leading provider of network solutions and services, seeking a skilled Customer Solutions Specialist to join our team.
About the Position
- This role requires an individual with strong organizational skills and ability to prioritize work in a fast-paced environment.
- Prior experience in customer-facing roles and proficiency in Microsoft Office are essential.
- The successful candidate will be able to establish strong rapport with customers and provide exceptional service.
Duties and Responsibilities
- Responsible for building and maintaining positive relationships with customers.
- Provides order entry support, responds to customer inquiries, and resolves issues.
- Collaborates with internal teams to ensure timely resolution of customer concerns.
Compensation and Benefits
The estimated annual salary for this role is approximately $60,000-$70,000, based on location and experience. Our comprehensive benefits package includes medical, dental, and vision insurance, flexible spending accounts, and 401(k) matching.
Work Environment and Safety
- This role involves working in a moderate noise level environment.
- Maintain a safe and healthy work environment by adhering to Federal and Local Occupational Safety and Health Regulations.
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