Hotel Operations Assistant

2 days ago


Salt Lake, Utah, United States Aimbridge Hospitality Full time
About the Role:

The Hotel Operations Assistant - Nighttime will play a critical role in ensuring the smooth operation of our hotel's front desk and night audit processes. This individual must be highly organized, have excellent communication skills, and be able to work well under pressure.

Key Responsibilities:

  • Assisting the front desk staff with guest check-in and check-out procedures
  • Preparing and distributing nightly reports and other documents
  • Balancing transactions and maintaining accurate financial records
  • Conducting security walks and ensuring hotel safety protocols are in place
  • Providing exceptional customer service and resolving guest complaints

Requirements:

  • High school diploma or equivalent required; college coursework in hospitality or a related field preferred
  • At least 1 year of progressive experience in a hotel or related field; previous supervisory responsibility a plus
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Knowledge of accounting principles and basic arithmetic functions

What We Offer:

  • A competitive salary range of $45,000 - $60,000 per year, depending on experience and qualifications
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment
  • Comprehensive benefits package, including health insurance, 401(k), and paid time off


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