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Technical Team Manager

2 months ago

Bloomfield, Connecticut, United States Cigna Full time

Cigna Group stands as a leading entity in the health insurance sector within the US commercial landscape. By engaging with Cigna Stop Loss Technology Solutions, candidates will gain insights into the US healthcare ecosystem while contributing to technological advancements that enhance Cigna's Stop Loss insurance offerings.

In this capacity, the Technical Team Manager will take charge of assembling and guiding a skilled team dedicated to leveraging technology and product design principles to innovate and deliver contemporary solutions that align with strategic objectives concerning Stop Loss. This role necessitates collaboration with business leaders and technology partners to establish and implement a unified vision. You will actively engage with your team and cross-functional partners to ensure consistent alignment and successful delivery. A commitment to technical excellence for yourself, your team, and the software solutions you provide is paramount.

Key Responsibilities:

  • Act as a technical leader within an Agile scrum team.
  • Acquire knowledge of Stop Loss and collaborate directly with business stakeholders to comprehend needs and requirements, reflecting these in the software products developed.
  • Work alongside Enterprise Architecture to ensure alignment with overarching technology strategies.
  • Oversee software product engineering deliverables and activities, including solution architecture evaluations, design, development, testing, and automation.
  • Utilize technical expertise to ensure the creation of scalable, high-performance, and secure products.
  • Ensure that technology stack choices and software development methodologies align with the technology strategy and are optimized for business use cases.
  • Emphasize automation and explore opportunities to leverage advancements in Generative AI.
  • Foster a culture of continuous improvement, consistently monitoring performance, availability, capacity, cost, security, and quality of implemented solutions.
  • Collaborate with peers to develop complementary software products, sharing insights and resources to minimize redundancy and create synergy.
  • Encourage an engineering mindset that prioritizes increasing business value velocity, delivering high-quality scalable products, and crafting user experiences that support comprehensive workflows enriched with insights and ease of use.
  • Stay abreast of technological advancements to capitalize on new capabilities that can propel business growth.
Qualifications:
  • Degree in Computer Science, Information Technology, or a related discipline.
  • Preferred cloud certifications such as AWS Certified Solutions Architect or Google Cloud Professional Cloud Architect, with a strong grasp of cloud computing principles.
  • Typically, 8+ years of experience in IT, particularly in application development or integration services development, including experience in:

    Web application development

    Database management, data modeling, and stored procedures

    ETL processes and data transformation/integration.
Industry / Domain Experience Required:
  • 5+ years of experience leading engineering teams focused on software delivery, with experience in global team collaboration being advantageous.
  • 8+ years of software engineering experience, preferably in healthcare or a related field.
  • Exceptional ability to develop and build teams by identifying quality talent and inspiring others.
  • Proven strategic thinker capable of successfully partnering in a highly matrixed environment.
  • Experience with scripting languages such as JavaScript, Python, R, Ruby, Perl, etc.
  • Familiarity with web development frameworks like React, Angular, Vue, etc.
  • Experience with data platforms (e.g., Databricks, Snowflake) and managing large datasets.
  • Expertise in data modeling, ETL processes, and database management systems.
  • Experience in architecting enterprise-class, cloud-based systems with a background in application development, including mobile technologies, web services, and backend application infrastructure.
  • Demonstrated success in delivering software engineering initiatives and cross-functional IT/business projects.
  • Applied knowledge of software engineering methodologies, including automation and CI/CD practices.
  • Experience in scalability and performance optimization.
  • Ability to scope complex projects and drive them to completion while identifying risks and improvement opportunities.
Primary Skills:
  • Object-Oriented Programming and Enterprise Integration Patterns.
  • Service-Oriented Architecture (Web Services, REST, ESB).
  • Message/Event-driven architecture (Kafka, AWS solutions).
  • Relational Database development and optimization (MS SQL Server, Oracle, PostgreSQL, AWS RDS).
  • Performance Testing and Optimization.
  • Container-based and Serverless approaches (Docker, EC2, ECS, AWS).
Additional Skills:
  • Analytical Skills: Ability to recognize customer needs and devise straightforward solutions that address those needs. Proficiency in documenting analyses and scenarios is essential, along with collaboration on acceptance criteria with stakeholders.
  • Communication: Must clearly articulate ideas to peers, stakeholders, and management.
  • Creativity: Required to invent new approaches to problem-solving and develop innovative applications, drawing from experiences in other industries.
  • Customer Service: If interacting directly with clients, strong customer service skills and a consultative mindset are necessary to address inquiries and resolve issues.
  • Attention to Detail: Applications consist of numerous components that must function cohesively.
  • Problem-Solving: Must make decisions that propel projects forward as challenges arise.
  • Teamwork: Must collaborate effectively as part of a distributed Agile (SAFe) team, mentoring junior team members to enhance overall team performance.
  • Industry Experience: Prior experience in Insurance, Health Insurance, or Stop Loss is preferred.

At Cigna Group, we are committed to making a meaningful impact in the lives of those we serve. Through our divisions, we strive to enhance the health and vitality of our clients, customers, and patients. Join us in our mission to drive growth and improve lives.